Terms of Service for Jurisynk

Provider: Jurisynk Ventures Private Limited, a company incorporated under Indian Company Laws, with its registered office at Building No./Flat No.: 472/7, Name Of Premises/Building: Balaji Arcade Ejipura, Road/Street: A V S Gompound, 20th L cross Rd, AVS Layout, Locality/Sub Locality: Koramangala, City/Town/Village: Bengaluru, District: Bengaluru Urban, State: Karnataka, PIN Code: 560095.

User/Controller: The entity or individual accessing the Services, primarily responsible for the Case Data and User Data provided to the platform.

Nature of Relationship: In the context of data handling, the User acts as the "Data Controller," and the Company acts as the "Data Processor".

Case Data: Includes all legal documents, evidence, case files, proprietary text, and pleadings uploaded or ingested into the Services.

User Data: Personal data of authorized users, including names, emails, professional details, IP addresses, and usage logs.

Usage Analytics: Statistical and behavioural information regarding your interaction with the Services used for performance monitoring and product optimization.

Subscription Plans and Free Trial: The Services are offered on monthly SaaS subscription plans at the fees, features, usage limits, currency and billing interval shown at checkout or in the applicable order flow. Where a seven (7) day free trial is offered, access begins when the trial is activated. Unless you cancel the trial through the account portal before the trial period expires, the trial will automatically convert into a paid monthly subscription and the applicable subscription fee will be charged to your authorised payment method at the end of the trial and on each monthly renewal date thereafter until cancelled.

Payment Method, Mandate Verification and Recurring Authorisation: You authorise the Company and its payment gateways, payment aggregators, banks, card networks, UPI AutoPay providers and other payment partners, including Dodo Payments, Razorpay, Stripe, PayU or any successor or additional payment partner, to store or tokenise permitted payment credentials and to initiate recurring charges or UPI AutoPay debits for subscription fees, taxes and permitted adjustments in accordance with the mandate and applicable payment-system rules. A charge of INR 1 may be made when setting up a payment method, AutoPay arrangement or mandate to verify the payment instrument and mandate. Each recurring debit is subject to applicable card, UPI AutoPay, pre-debit notification, e-mandate, additional authentication and payment-system requirements, and payment may be delayed or fail if those requirements are not completed.

Payment Failure, Taxes, Invoices, Pricing and Refunds: If a payment fails, is reversed, is declined, or a mandate expires or is cancelled, the Company may retry the payment, request an updated payment method, suspend or limit access to paid features, or downgrade or terminate the subscription after reasonable notice where required by applicable law. Fees are exclusive of applicable taxes unless stated otherwise; invoices or payment receipts may be issued electronically. Prices, plan features and supported currencies may be changed prospectively by notice or by updating the checkout or pricing page; fee changes apply from the next renewal or as otherwise stated at checkout. You are responsible for foreign exchange conversion, card-network, bank, payment partner and international transaction charges. The Refund & Cancellation Policy, as updated from time to time and presented or linked on the website or checkout, is incorporated into these Terms; activated subscriptions and renewal charges are final and non-refundable except for the limited exceptions stated in that policy or where a refund is required by mandatory applicable law.

We will not sell, rent, or share Case Data or User Data with external parties, except as required by law or to authorized sub-processors in writing.

All Company personnel with access to your data are bound by strict confidentiality agreements.

All data is encrypted during transmission and while at rest within our infrastructure.

The primary storage for Case Data and User Data is the AWS India Region (ap-south-1). We will not migrate primary storage outside this region without your prior consent; however, you acknowledge that limited cross-border access, transmission or processing may occur where required to provide support, payment processing, security, LLM processing through authorised sub-processors, or access to the Services from outside India. For users outside India, the Company will implement commercially reasonable technical and organisational safeguards and, where required by applicable data protection law, will enter into or make available an appropriate data processing addendum or comparable cross-border transfer safeguards.

The Company agrees to defend and hold you harmless against third-party claims arising from breaches of AI restrictions, confidentiality, or security protocols.

Except in cases of gross negligence or wilful misconduct, our total liability is limited to the fees paid by you in the twelve (12) months preceding the incident.

You may cancel your subscription through the account portal before the end of the free trial or before the next renewal date. Cancellation stops future subscription billing after the then-current trial or paid subscription period, but does not automatically terminate your account, delete Case Data or User Data, or entitle you to a refund, credit or pro-rated reduction for the current billing period except as expressly provided in the Refund & Cancellation Policy or required by mandatory applicable law. The Company may suspend or terminate access for non-payment, payment failure, breach of these Terms, unlawful use, security risk, or discontinuation of the Services, and either party may separately request account termination and data deletion in accordance with these Terms and applicable law.

Upon termination, we will immediately cease processing and delete all Case Data and User Data from active systems and backups within thirty (30) days.

We will provide written certification of data deletion upon request.

These Terms are governed by the laws of India. Users accessing the Services from outside India are responsible for ensuring that their access to and use of the Services is lawful in their country or territory, and the Company may restrict, suspend or decline access from any country, territory, person or payment method where it reasonably determines that legal, regulatory, sanctions, payment, tax, security or operational risks apply. Nothing in these Terms excludes, restricts or modifies any non-waivable rights or remedies that apply to you under mandatory consumer protection, data protection, payment services, digital services or other local law.

Subject to any mandatory non-waivable forum rights applicable to you, the courts at Bengaluru, Karnataka, India shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms, the Services, subscriptions, payments, cancellations or refunds.